SAFETY, INTEGRITY, GROWTH
IT'S HOW WE ROLL
Tax Time in the New Normal!
Terby and Associates would like to thank you for your business. Last year presented many challenges that enabled us to develop and strengthen our practice. Overcoming these challenges helps us to better serve your needs!
We are optimistic about this tax year and are pleased to announce that we will be re-introducing in-office visits(on a limited basis). Please check our appointments tab to schedule.
Your needs are our top priority. We are always looking for better ways to serve you and your busy schedule. We have added and updated a few of our methods this year. Like last year, we are mainly still doing drop-off and email methods but now, you will also be able to book in-person appointments online through our website. To clarify any documents you should submit to us, please see our checklist page.
Follow Our Lead
As a response to the ongoing pandemic we have adapted our services and processes to fit the response. Everyone has their own response to this crisis. We've designed a system that will accommodate your particular response. You will find the system and its steps below.
It's as easy as 1 - 2 - 3
The following steps are designed for "contactless" tax preparation. It will still be our primary way of serving our clients this year. However as previously announced, we are offering in-office visits on a limited basis. If you would prefer that, please visit our appointments page for scheduling.
Call or email to get in touch with us and/or get information on how best to deliver your tax documents to us.
In office Monday - Friday from 9-5 PM during tax season (January - April 15)
We also take voicemail and will get back to any messages within 1-3 business day(s).
Feel free to email Andrew for general questions and Janice or John for more specific tax questions.
Deliver your tax documents to us. Use any of these methods to send us your W-2's,1099s, contributions, property tax statements, etc.
Mail us your documents using the USPS, UPS or FedEx.
Click here to learn more about sending us mail.
Email your documents to our secure system.
Click here to learn more about sending us emails and how to securely send your documents.
Upload your documents using our secured portal.
Deliver your documents to us using our secured mail slot.
Click here to learn more about dropping off.
Have our courier pick-up your documents ($10/10-mile radius).
Click here to learn more about using our courier service.
Once we've received your documents and you want to discuss, we will be happy to meet with you in one of the following ways:
We can discuss the details of your documents over the phone so that we can deliver the best possible results. This is the most popular choice among our clients. Once we have had time to go through your tax documents we can give you a phone call.
If you prefer, we can "meet face-to-face" using the Zoom app to discuss the details of your documents. Currently only available on Tuesdays from 9am-3pm. Please check our appointments page to see our open slots and to schedule an appointment.
If you prefer, we can meet "face-to-face" using the Facetime app, on Apple devices to discuss the details of your documents. Currently only available on Tuesdays from 9am-3pm. Please check our appointments page to see our open slots and to schedule an appointment.